Refund policy

RETURN AND REFUND POLICY

Return and Refund Policy – HF Studio

We strive to ensure customer satisfaction with every purchase.

Exchange Policy
Exchanges are only accepted in the following cases:

  • The item received is defective
  • The wrong item was delivered

Time Frame
Exchange requests must be made within 2 days of receiving the order.

Conditions for Exchange
Items must be unused, unwashed, and in original packaging.
Items that do not meet these conditions will not be accepted.

Refund Policy
We do not offer refunds.
Only exchanges are available unless otherwise stated.

Return Shipping
Customers may be required to bear return shipping costs unless the issue is due to an error on our part.

Non-Eligible Items
Used, damaged, or altered items (not caused by us) are not eligible for exchange.